
Resolving the SOC Error Report
Resolving the SOC Error Report
Required Course Component Not Scheduled
Combined Sections with Different Meeting Patterns
Multiple Components of the Same Course have Time Conflicts
At Least One Instructor Must Have Grade Approval Access
Class Has Times Assigned but No Days
Class Has Days Assigned but No Times
Class Does Not Have an Instructor Assigned
Final Exam Flags Differ for the Same Course
All Offerings of a Course Not Scheduled
Dynamically Dated Sessions Require Assignment of Meeting and Facility
Combined Sections with Different Instructors
Class Meeting Scheduled Outside of Standard Meeting Patterns
This section includes step-by-step directions for correcting errors and warnings returned by the SOC Error Report. It is supplemental to the webpage found by clicking on the link at the top right of the report called SOC - Error Report FAQs (http://www.case.edu/provost/registrar/errorreport.html). To find directions for correcting a specific error or warning, search for the title in this section that is identical to the error or warning that must be solved.
This process demonstrates how to resolve the error "Required Course Component Not Scheduled" on the Schedule of Classes (SOC) Error Report. This error occurs when a course is composed of more than one required component and at least one required component is not added to the schedule. A component is a class format, such as lecture, laboratory, or recitation. Typically, users forget to schedule the lab or recitation components of a course. All components of a course need to be scheduled as another class section of the same course.
For more information on courses with multiple components, please see the topic "Schedule a Class with Multiple Components" in this manual.
Procedure
Use this process to resolve the Required Course Component Not Scheduled error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



This process demonstrates how to resolve the error "Closed Class" in the Schedule of Classes (SOC) Error Report. This error occurs when the Enrollment Capacity field on the Enrollment Controls tab is blank or contains the value "0." The Enrollment Capacity field controls how many students can enroll in a class section. If the Enrollment Capacity is null or "0," then the class is essentially closed to enrollment.
If a class is not being offered, then the appropriate course of action is to either delete the class section or course or cancel the class section or course. Please see the Schedule of Classes for Administrative and Departmental Users for more information.
Procedure
Use this process to resolve the Closed Class error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


This process demonstrates how to resolve the error "Combined Section Closed" on the Schedule of Classes (SOC) Error Report. When a course is cross-listed with another course on the Course Catalog, the class sections of those courses must be combined when they are scheduled. When cross-listed class sections are combined, an enrollment capacity for the combined sections must be established. If the Enrollment Capacity field on the Identify Combined Section screen is blank or contains the value "0," the class is effectively closed.
For more information on scheduling sections of cross-listed courses, please see the Schedule of Classes for Departmental Users manual.
Procedure
Use this process to resolve the error Combined Section Closed on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Combined Sections link.
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3. |
Click the Combined Sections Table link. |

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Step |
Action |
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4. |
The Combined Sections Table search screen appears.
Enter the appropriate term into the Term field. |
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5. |
Click the Search button.
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Step |
Action |
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6. |
The Combined Sections table appears.
Locate the appropriate combined section and click its View Combined Sections link.
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This process demonstrates how to resolve the error "Combined Sections with Different Meeting Patterns." This error occurs when the class sections of cross-listed courses are scheduled and combined, but the meeting patterns do not match. Because combined sections are taught at the same time and in the same location, their meeting patterns must be identical. This includes the Facility ID (and Req. Room if applicable), Pat (Pattern), Mtg Start, Mtg End, day of the week, Class Start, and Class End fields.
Procedure
Use this process to resolve the Combined Sections with Different Meeting Patterns error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


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Step |
Action |
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8. |
Note the values in the Pat (Pattern) field and the Mtg Start and Mtg End fields.
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9. |
Click the Return to Search button.
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Step |
Action |
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10. |
Select another of the combined sections from the search results.
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Step |
Action |
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11. |
The Meetings tab appears.
Note the values in the Pat (Pattern) field and the Mtg Start and Mtg End fields.
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12. |
Click the Return to Search button.
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This process demonstrates how to resolve the error "Multiple Sections of the Same Course Have Time Conflicts" on the Schedule of Classes (SOC) Error Report. When a course has multiple components (i.e. lecture plus laboratory and/or recitation), each component has its own section. If the meeting patterns of the sections conflict, then the error will appear.
Procedure
Use this process to resolve the Multiple Components of the Same Course have Time Conflicts error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |




This process demonstrates how to resolve the error "At Least One Instructor Must Have Grade Approval Access" on the Schedule of Classes (SOC) Error Report. This error occurs when there is at least one instructor with "Primary Instructor" listed in the Role field, and that instructor does not have the ability to approve grades submitted through the Grade Roster found in the Faculty Center. The reason for this error can be one of the following:
1. The chosen instructor has the value "Grade" in the Access dropdown list.
2. The instructor listed on the class section has a blank in the Access dropdown list because he/she was not added to the Instructor/Advisor table following the conversion of data from the legacy system to the SIS.
This process demonstrates how to update the Access dropdown list on the Meetings tab so that an instructor can issue and approve grades for his or her class. If an instructor record must be added to the class section, please see the business process document "Change or Add Instructor" in the Schedule of Classes for Administrative and Departmental Users guide.
Procedure
Use this process to resolve the At Least One Instructor Must have Grade Approval Access error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



This process demonstrates how to resolve the error "Course Topic Not Scheduled" on the Schedule of Classes (SOC) Error Report. This error occurs when a course contains Topics at the Course Catalog level that have not been indicated on its class sections.
Procedure
Use this process to resolve the Course Topic Not Scheduled error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



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Step |
Action |
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10. |
Click the Save button.
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11. |
This completes the process of resolving the Course Topic Not Scheduled error on the SOC Error Report. End of Procedure. |
This process demonstrates how to resolve the error "Meeting Pattern Not Scheduled" on the Schedule of Classes (SOC) Error Report. This error occurs when a class section's Pat (Pattern) field is blank. The Pat field establishes the days of the week when the class takes place and also coordinates with the Astra scheduling system.
Procedure
Use this process to resolve the Meeting Pattern Not Scheduled error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



This process demonstrates how to resolve the error "Class Has Meeting Times but No Days" on the Schedule of Classes (SOC) Error Report. This error occurs when there are no days selected on the Meeting Pattern of a class. If a Meeting Pattern has the value "TBA" in the Pat (Pattern) field, the error will not occur.
Procedure
Use this process to resolve the Class Has Times Assigned but No Days error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



This process demonstrates how to resolve the error "Class Has Days Assigned but No Times" on the Schedule of Classes (SOC) Error Report.
Procedure
Use this process to resolve the Class Has Days Assigned but No Times error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


This process demonstrates how to resolve the error "Class Does Not Have an Instructor Assigned" on the Schedule of Classes (SOC) Error Report. This error occurs when a class section does not have at least one instructor with "Primary Instructor" indicated in the Role field.
Procedure
Use this process to resolve the Class Does Not Have an Instructor Assigned error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |



This process demonstrates how to resolve the error "Final Exam Flags Differ for Same Course" on the Schedule of Classes (SOC) Error Report. This error occurs when the sections of cross-listed courses have different values in the Final Exam field.
Procedure
Use this process to resolve the Final Exam Flags Differ for the Same Course error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


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Step |
Action |
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8. |
Locate the Final Exam dropdown box and note its contents.
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9. |
Click the Return to Search button.
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Step |
Action |
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10. |
Select another offering of the cross-listed course from the search results.
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This process demonstrates how to resolve the error "All Offerings of Course Not Scheduled" on the Schedule of Classes (SOC) Error Report. This error occurs when a cross-listed course is scheduled for a term, but other courses in the cross-listing are not.
Procedure
Use this process to solve the All Offerings of a Course Not Scheduled error on the SOC Error Report.




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Step |
Action |
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13. |
Refer back to the Cross-Listed Report to determine the meeting information for the already-scheduled cross-listed course. |






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Step |
Action |
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36. |
Click the Save button.
Run the Cross-Listed Report once more to ensure that all section of the cross-listed course have been scheduled and combined.
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This process demonstrates how to resolve the error "Dynamically Dated Sessions Require Assignment of Meeting and Facility" on the Schedule of Classes (SOC) Error Report. This error occurs when a course that is scheduled during a dynamically dated session is not given a value in the Pat (Pattern) or Facility ID field of the Meeting Pattern group box.
Procedure
Use this process to resolve the error Dynamically Dated Sessions Require Assignment of Meeting and Facility on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |




This process demonstrates how to resolve the error "Combined Sections Have Different Instructors" on the Schedule of Classes (SOC) Error Report. This error occurs when the instructors indicated on the class sections of a cross-listed course differ between individual courses.
Procedure
Use this process to resolve the Combined Sections with Different Instructors error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


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Step |
Action |
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8. |
Note the instructor's name and EmplID in the ID field in the Instructors for Meeting Pattern group box.
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9. |
Click the Return to Search button.
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Step |
Action |
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10. |
Select another of the combined sections from the search results.
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This process demonstrates how to resolve the warning "Class Meets Outside of Standard Meeting Pattern" on the Schedule of Classes (SOC) Error Report. This warning appears on the Error Report when a class section's start and end times lie outside of the standard meeting patterns as approved by the Board of Trustees. This situation may occur because the class time was entered incorrectly, or because the department is utilizing a valid non-standard meeting pattern for the class.
Users who receive this warning on the Error Report need to check the indicated class section and meeting pattern to confirm that the time is correct. If the contents of those fields are correct, classes scheduled by departments in the College of Arts and Sciences and School of Engineering must be approved for the non-standard meeting pattern.
College of Arts and Sciences - contact Cynthia Stilwell (cynthia.stilwell@case.edu)
School of Engineering - contact Kathleen Ballou (kathleen.ballou@case.edu)
Procedure
Use this process to resolve the Meeting Pattern Not Scheduled error on the SOC Error Report.
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Step |
Action |
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1. |
Click the Curriculum Management link.
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2. |
Click the Schedule of Classes link.
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3. |
Click the Maintain Schedule of Classes link. |


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Step |
Action |
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8. |
Locate the Meeting Pattern group box. Review the Pat (Pattern), Mtg Start and Mtg End fields.
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Step |
Action |
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9. |
Confirm that the value in the Pat (Pattern) field is entered correctly. If it is not, click the Look up Pat button and select the appropriate pattern from the search results. |


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Step |
Action |
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12. |
The Mtg End field is updated with the correct abbreviation.
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Step |
Action |
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13. |
Click the Save button.
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Step |
Action |
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14. |
This completes the process of resolving the issue that caused the warning "Class Meeting Scheduled Outside of Standard Meeting Pattern" on the SOC Error Report. End of Procedure. |