The ERP team has established the following six Email addresses which are checked throughout the course of each work day by the appropriate Case staff members:
ERPPO@case.edu - This address is monitored by Case’s Materials Support Department. Questions concerning the creation and processing of requisitions along with questions about how to procure goods and services should be directed to this address.
ERPAP@case.edu – This address is monitored by Case’s Accounts Payable Department. Questions concerning Payment Requests, Payment Vouchers, Receiving transactions, Vendor setup and maintenance, and Checks should be directed to this address.
ERPGL@case.edu – This address in monitored by Case’s Controllers office. Questions concerning Journal Vouchers, Interfaces, Chart of Accounts, and Financial reports should be directed to this address.
ERPSecurity@case.edu – This address is monitored by the ERP security team. Questions regarding user names and passwords should be directed to this address.
ERPReports@case.edu – This address is monitored by the ERP Reporting team. Questions regarding ERP reports and report distribution should be directed to this address.
ERPTeam@case.edu – This address is monitored by the ERP management team. Questions and comments about ERP team performance and suggestions for improvements should be directed to this address.
ERPHCM@case.edu – This address is monitored by the ERP Human Capital Management (HCM) team. Questions regarding PeopleSoft HCM should be directed to this address.
ERPTraining@case.edu – This address is monitored by the ERP training team. Questions regarding PeopleSoft training should be directed to this address.
You may also contact the HelpDesk at 368-HELP (368-4357) with any PeopleSoft Questions. |
