Anger Toolkit by Leonard Ingram
One out of five Americans has an anger management problem. Anger is a natural human emotion and is nature’s way of empowering us to “ward off” our perception of an attack or threat to our well-being. The Anger Toolkit includes Information about Managing and Coping with Anger in the Workplace, Understanding the Goals of Negative Behavior, Tips on Coping with your Angry Co-workers or Boss, and Four Proven Techniques for Managing Anger.
Be An Active Bystander (PDF, 63 kb)
This article from Third Sector New England describes how one can be a constructive bystander when witnessing incidents of bias.
Beyond Diversity: Working Across Differences for Organizational Change from The Center for Gender in Organizations newsletter, June 2004 (PDF, 162 kb)
Included are the following articles:
"Diversity, Organizational Change, and Working with Differences: What Next?" by Evangelina Holvino
"Practices, Simultaneity, and Stance: Three Concepts for Working Across Differences" by Bridgette Sheridan
"Expanding on CGO's Concepts for Working with Differences" by Gelaye Debebe
Helping Bystanders Take Responsibility for Diversity by Maureen Scully, Mary Rowe, and Laura Moorehead (PDF, 31 kb)
From Cultural Diversity at Work Journal this article describes bystander training developed by the MIT Sloan School of Management for the Sloan Diversity and Community Committee in their training program in spring of 1997. Included suggestions for bystanders fall under the categories of inclusion, body language/signaling, discovery, cooling things down, heating things up.
The Little Blue Book (PDF, 2 mb)
Since August 2004 The Little Blue Book has been prepared specifically to welcome
new undergraduate students and to familiarize them with the university’s history, and to connect them with important resources. It is a 90-page elaboration of “Celebrating the Past and Embracing the Future” containing facts, myths, and fascinating stories about Case, as well as useful academic information and brief descriptions of
student activities.
Sample Rules of Conduct from The Practice of Facilitation: Managing Group Process and Solving Problems, Harry Webne-Behrman, 1998, p. 25 (PDF, 78 kb)
Steps for Changing Social Behavior from The Practice of Facilitation: Managing Group Process and Solving Problems, Harry Webne-Berhman, 1998, p. 75 (PDF, 76 kb)
The MIT Ombuds Office - Provides resources to help people express concerns, resolve disputes, manage conflicts, and learn more productive ways of communicating. It includes self-help tools, ombuds publications, and more. Mary Rowe is one of MIT's Ombudspersons.
Options in a System by Mary Rowe (PDF, 32 kb)
A visual representation of options under training and system change, as well as what happens when options fail.
Changing Behavior by Mary Rowe (PDF, 46 kb)
A list of suggests on how to change one's own behavior or someone else's.
To view slides from a Powerpoint presentation on Cultural Competency, please click the thumbnail below. The link will take you to a new page that has the slides on display. This new page may take a few moments to load.
