case western reserve university

CAMPUS SERVICES

 

Access Services Customer Feedback



MISSION: Excellence in customer service in cooperation with others in the University.

VISION: Providing the University community and campus visitors with a positive experience through customer service and efficiency.

Name
Department/Affiliate
Home Phone
Campus Phone
E-mail
University Affiliation
If other:
Date of Visit
Time of Visit
Name of Representative
(if known)

Purpose of Visit
Parking
ID
Case Cash
Case Charge
Meal Plan
Keys
Other
If other



Please check your selection with 5 being Outstanding and 1 being Poor.

Please rate the promptness and assistance of the representative who assisted you. 5 4 3 2 1
Rate the attentiveness and knowledge of the representative who helped you with your needs. 5 4 3 2 1
Were your needs handled in an efficient and professional manner? 5 4 3 2 1
Did you feel that you were treated as a highly valued customer? 5 4 3 2 1


Do you have any suggestions or comments to help us improve our service to you?


What did you especially like about the service you received?