human resources

Employee Assistance Service (EASE)

In today's world we all are faced with challenges both at work and at home that can be better managed when we obtain the services of a professional to assist us. The university is pleased to offer this important benefit as an investment in you and your family's health and well being.

Employee Assistance Program

We recognize that from time to time each of us experience difficulties that we are unable to handle on our own. Employee Assistance SErvice (EASE) is a voluntary private and confidential program provided through Center for Families and Children (CFC). This service provides counseling and community resources for benefits-eligible employees and family members to help identify problems and develop plans for resolution.

EASE utilizes the services of over 40 licensed, credentialed counseling professionals including psychiatrists, psychologists, social workers and other trained counselors in over 30 Northeast Ohio locations. In addition EASE has a national counseling network with several hundred providers. Concerns may include:

  • Personal issues
  • Depression
  • Anxiety
  • Marital matters
  • Divorce adjustment and options
  • Chemical dependency and abuse
  • Parenting issues
  • Work-related stress
  • Legal and financial questions

To use the EASE Program, simply call 216-241-3273 or 1-800-521-3273. Your call will be immediately directed to counseling professionals. Staff are available and calls are answered 24 hours a day, 7 days a week.



Elder Care

As family members age, you may feel overwhelmed trying to balance your needs with the needs of your aging relative. The elder care counselors can help you recognize when an older relative needs help, care for older relatives from a distance, talk to parents who may resist help, understand and locate housing options.

Elder care counselors are licensed social workers who have specialized training in geriatric issues and geriatric crisis intervention. A comprehensive assessment of your elder care needs and concerns will be completed. Referrals to community and nationwide services include:

  • Residential options
  • Home care
  • Geriatric assessments
  • Adults day care
  • Support Groups
  • Rehabilitative services
  • Hospice care
  • Legal issues
  • Alzheimer's care

To use the Elder Care Service, simply call 216-241-3273 or 1-800-521-3273.

The Center for Families and Children through the EASE program offers information and referral services for all your eldercare needs. Call Margaret Chesler at 216-241-3273 or 1-800-521-3273. Eldercare information is available on topics such as Caregiver Resources, Paying For Care, Legal Services, Senior Health Information and Services.

Please visit the Related Sites (at left) for additional resources.

Visit us at http://www.easeatwork.com/cust_resources/. enter ID Name: CWRU and Password: ease.



Child Care

Whether you are an expectant parent or have children well into their teens, you will receive personalized consultation and assistance in locating child care services with the help of a child care specialist.

By assessing a database of child care provider resources ad links to several community resources in and around your area, the child care specialist provides referrals for youngsters aging from infants to teens.

The child care specialist can offer information on how to evaluate the quality of child care programs or providers, consultation and education on child development and parenting issues, written information and practical tools such as booklets, checklists and guides. Referrals to community and nationwide services include:

  • Day care centers
  • Family day care home providers
  • In-home providers
  • Before/after school programs
  • Preschool/Headstart programs
  • Summer programs
  • Emergency/temporary/mildly sick care programs
  • "Special needs" programs

To use the Child Care Service, simply call 216-241-3273 or 1-800-521-3273.

To conduct your own search for childcare, visit us at http://www.easeatwork.com/cust_resources/. enter ID Name: CWRU and Password: ease.

Choose Child Care from the menu on the left side of the page. The childcare page will direct you to our database of child care resources.


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