Cases Resolved within SLA-Required Time (total)
ITS Strategic Initiative
Communications and Customer Support Services
| Date | Value |
|---|---|
| 2009-07-01 | 33.333% |
| 2009-07-02 | 66.667% |
| 2009-07-03 | 70.588% |
| 2009-07-04 | 100.00% |
| 2009-07-05 | 66.667% |
| 2009-07-06 | 100.00% |
| 2009-07-07 | 83.838% |
| 2009-07-08 | 93.478% |
| 2009-07-09 | 0.0000% |
| 2009-07-10 | 100.00% |
| 2009-07-11 | 73.684% |
| 2009-07-12 | 90.909% |
| 2009-07-13 | 81.373% |
| 2009-07-14 | 100.00% |
| 2009-07-15 | 100.00% |
| 2009-07-16 | 83.117% |
| 2009-07-17 | 69.318% |
| 2009-07-18 | 67.857% |
| 2009-07-19 | 72.727% |
| 2009-07-20 | 50.000% |
| 2009-07-21 | 0.0000% |
| 2009-07-22 | 87.500% |
| 2009-07-23 | 66.667% |
| 2009-07-24 | 71.795% |
| 2009-07-25 | 76.923% |
| 2009-07-26 | 85.714% |
| 2009-07-27 | 86.585% |
| 2009-07-28 | 50.000% |
| 2009-07-29 | 85.366% |
| 2009-07-30 | 80.000% |
| 2009-07-31 | 0.0000% |
| 2009-08-02 | 0.0000% |