Cases Acknowledged within SLA-Required Time - Medium Priority
ITS Strategic Initiative
Communications and Customer Support Services
| Date | Value |
|---|---|
| 2009-06-20 | 100.00% |
| 2009-06-21 | 87.500% |
| 2009-06-22 | 86.420% |
| 2009-06-23 | 96.386% |
| 2009-06-24 | 95.062% |
| 2009-06-25 | 97.436% |
| 2009-06-26 | 98.333% |
| 2009-06-27 | 100.00% |
| 2009-06-28 | 83.333% |
| 2009-06-29 | 100.00% |
| 2009-07-03 | 100.00% |
| 2009-07-04 | 100.00% |
| 2009-07-05 | 90.000% |
| 2009-07-07 | 92.553% |
| 2009-07-11 | 100.00% |
| 2009-07-12 | 100.00% |
| 2009-07-13 | 94.792% |
| 2009-07-14 | 90.000% |
| 2009-07-16 | 87.838% |
| 2009-07-17 | 100.00% |
| 2009-07-18 | 100.00% |
| 2009-07-20 | 100.00% |
| 2009-07-21 | 98.969% |
| 2009-07-22 | 88.696% |
| 2009-07-24 | 100.00% |
| 2009-07-25 | 100.00% |
| 2009-07-26 | 100.00% |
| 2009-07-27 | 96.296% |
| 2009-07-28 | 92.222% |
| 2009-07-29 | 92.208% |
| 2009-07-31 | 100.00% |
| 2009-08-02 | 100.00% |