Cases Resolved within SLA-Required Time - Urgent Priority
ITS Strategic Initiative
Communications and Customer Support Services
| Date | Value |
|---|---|
| 2009-05-11 | 0.0000% |
| 2009-05-12 | 100.00% |
| 2009-05-13 | 0.0000% |
| 2009-05-14 | 100.00% |
| 2009-05-15 | 50.000% |
| 2009-05-20 | 100.00% |
| 2009-05-26 | 100.00% |
| 2009-05-28 | 0.0000% |
| 2009-06-01 | 100.00% |
| 2009-06-09 | 0.0000% |
| 2009-06-11 | 0.0000% |
| 2009-06-15 | 100.00% |
| 2009-06-16 | 0.0000% |
| 2009-06-18 | 100.00% |
| 2009-06-19 | 50.000% |
| 2009-06-29 | 0.0000% |
| 2009-06-30 | 0.0000% |
| 2009-07-01 | 33.333% |
| 2009-07-02 | 66.667% |
| 2009-07-06 | 100.00% |
| 2009-07-08 | 0.0000% |
| 2009-07-09 | 0.0000% |
| 2009-07-10 | 100.00% |
| 2009-07-14 | 100.00% |
| 2009-07-15 | 100.00% |
| 2009-07-20 | 50.000% |
| 2009-07-21 | 0.0000% |
| 2009-07-23 | 66.667% |
| 2009-07-27 | 0.0000% |
| 2009-07-28 | 50.000% |
| 2009-07-30 | 80.000% |
| 2009-07-31 | 0.0000% |