Cases Resolved within SLA-Required Time - Medium Priority
ITS Strategic Initiative
Communications and Customer Support Services
| Date | Value |
|---|---|
| 2009-06-14 | 62.500% |
| 2009-06-17 | 89.011% |
| 2009-06-20 | 54.545% |
| 2009-06-21 | 85.714% |
| 2009-06-22 | 85.526% |
| 2009-06-23 | 77.143% |
| 2009-06-24 | 86.364% |
| 2009-06-25 | 79.592% |
| 2009-06-26 | 79.365% |
| 2009-06-27 | 20.000% |
| 2009-06-28 | 60.000% |
| 2009-06-29 | 74.257% |
| 2009-06-30 | 82.796% |
| 2009-07-03 | 70.588% |
| 2009-07-04 | 100.00% |
| 2009-07-05 | 66.667% |
| 2009-07-07 | 83.838% |
| 2009-07-08 | 94.505% |
| 2009-07-11 | 73.684% |
| 2009-07-12 | 90.909% |
| 2009-07-13 | 81.373% |
| 2009-07-16 | 83.117% |
| 2009-07-17 | 69.318% |
| 2009-07-18 | 67.857% |
| 2009-07-19 | 72.727% |
| 2009-07-22 | 87.500% |
| 2009-07-24 | 71.795% |
| 2009-07-25 | 76.923% |
| 2009-07-26 | 85.714% |
| 2009-07-27 | 87.654% |
| 2009-07-29 | 85.366% |
| 2009-08-02 | 0.0000% |