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Mandel Center for Nonprofit Organizations

The Mandel Center is a university-wide academic center sponsored by three prominent professional schools of Case Western Reserve University: the Mandel School of Applied Social Sciences, the Weatherhead School of Management, and the School of Law. The mission of the Mandel Center is to foster effective management, leadership, and governance of nonprofit organizations in human services, the arts, education, community development, religion, and other areas through education, research, and community service. The center's interdisciplinary program faculty is drawn from participating schools in the University. In addition, the Mandel Center engages faculty and resources of the entire University, as well as scholars, and professional practitioners from the national and local nonprofit communities, in its activities.

The center offers the Master of Nonprofit Organizations degree, the Certificate Program in Nonprofit Management, and executive education programs. In addition it addresses policy and research issues in nonprofit management and leadership through its Distinguished Public Lecture Series, research colloquia, symposia, conferences, and publications.

MANDEL CENTER SECRETARIAT

Darlyne Bailey, Ph.D. (Case Western Reserve University)
Dean, Mandel School of Applied Social Sciences
Kim S. Cameron, Ph.D. (Yale University)
Dean, Weatherhead School of Management
Gerald Korngold, J.D. (University of Pennsylvania)
Dean, School of Law

ADMINISTRATION

John Palmer Smith, Ph.D. (Columbia University)
Executive Director
Michael FitzGibbon, M.A. (University of Kentucky)
Director, Graduate Programs and Acting Director of Research Programs
Susan B. Freimark, M.A. (John Carroll University)
Director, Career Development and Management
Karen Grochau, Ph.D. (Case Western Reserve University)
Acting Director, Arts Management Program
Robert L. Lewis, J.D.(Western Reserve University)
Director, Trusteeship Initiative
Linda Serra, M.B.A. (Case Western Reserve University)
Director, Conferences, Special Projects and Alumni Affairs

PROGRAM FACULTY

Al Abramovitz, Ph.D. (Case Western Reserve University)
Professor of Community Services
Mandel School of Applied Social Sciences
William Thomas Bogart, Ph.D. (Princeton University)
Associate Professor
Weatherhead School of Management
Susan Case, Ph.D. (State University of New York at Buffalo)
Associate Professor
Weatherhead School of Management
Pranab Chatterjee, Ph.D. (University of Chicago)
Professor
Mandel School of Applied Social Sciences
Laura B. Chisolm, J.D. (Case Western Reserve University)
Professor
School of Law
Steven P. Feldman, Ph.D. (University of Pennsylvania)
Associate Professor
Weatherhead School of Management
Ronald E. Fry, Ph.D. (Massachusetts Institute of Technology)
Associate Professor
Weatherhead School of Management
David C. Hammack, Ph.D. (Columbia University)
Elbert Jay Benton Professor of History
College of Arts and Sciences
Robert D. Hisrich, Ph.D. (University of Cincinnati)
A. Malachi Mixon III Chair in Entrepreneurial Studies and Professor
Weatherhead School of Management
Alice K. Johnson, Ph.D. (Washington University)
Associate Professor
Mandel School of Applied Social Sciences
Peter A. Joy, J.D. (Case Western Reserve University)
Assistant Professor
School of Law and Director, Milton A. Kramer Law Clinic
Robert P. Lawry, J.D. (University of Pennsylvania)
Professor
School of Law
Laura B. Leete, Ph.D. (Harvard University)
Assistant Professor
Weatherhead School of Management
Art Naparstek, Ph.D. (Brandeis University)
Grace Longwell Professor of Social Work
Mandel School of Applied Social Sciences
Roberta S. Pearlmutter, Ph.D. (University of Kansas)
Assistant Professor
Mandel School of Applied Social Sciences
Vaughan Radcliffe, Ph.D. (University of Alberta, Canada)
Assistant Professor
Weatherhead School of Management
Paul Salipante, Jr., Ph.D. (University of Chicago)
Professor
Weatherhead School of Management
John Palmer Smith, Ph.D. (Columbia University)
Mandel Professor of Nonprofit Management
Mandel School of Applied Social Sciences
John A. Yankey, Ph.D. (University of Pittsburgh)
Leonard W. Mayo Professor of Family and Child Welfare
Mandel School of Applied Social Sciences
Dennis R. Young, Ph.D. (Stanford University)
Professor
Mandel School of Applied Social Sciences

ASSOCIATE FACULTY MEMBERS

Diana Bilimoria, Ph.D. (University of Michigan)
Associate Professor
Weatherhead School of Management
Fred Collopy, Ph.D. (University of Pennsylvania)
Associate Professor
Weatherhead School of Management
David L. Cooperrider, Ph.D. (Case Western Reserve University)
Associate Professor
Weatherhead School of Management
Paul H. Feinberg, LL.B. (Harvard University), LL.M. (New York University)
Adjunct Professor
School of Law
Paula FitzGibbon, M.S. (Miami University)
Instructor
Department of Statistics
Karen Grochau, Ph.D. (Case Western Reserve University)
Acting Director, Arts Management Program
Mandel Center for Nonprofit Organizations
Amresh D. Hanchate, Ph.D. (University of Wisconsin)
Assistant Professor
Weatherhead School of Management
Miriam R. Levin, Ph.D. (University of Massachusetts)
Associate Professor
College of Arts and Sciences
Robert L. Lewis, J.D. (Western Reserve University)
Adjunct Professor, School of Law
August Napoli, Jr., Ph.D. (University of Steubenville)
Adjunct Clinical Instructor
Mandel Center for Nonprofit Organizations
Duncan Neuhauser, Ph.D. (University of Chicago)
Professor
Weatherhead School of Management
and School of Medicine
Karen Owens, B.S. (The Ohio State University)
Adjunct Clinical Instructor
Mandel Center for Nonprofit Organizations
Mohan Reddy, Ph.D. (Case Western Reserve University)
Associate Professor
Weatherhead School of Management
Marvin L. Rosenberg, D.S.W. (Western Reserve University)
Associate Professor
Mandel School of Applied Social Sciences
Betty Vandenbosch, Ph.D. (Western Ontario)
Assistant Professor
Weatherhead School of Management

MANDEL CENTER PROGRAMS

The Mandel Center offers graduate and executive education, research, publications, and community service programs of interest to participants and scholars of nonprofit organizations.

Master of Nonprofit Organizations (M.N.O.)

An advanced professional degree administered by the Mandel Center and offered cooperatively by the Weatherhead School of Management and the Mandel School of Applied Social Sciences.

Certificate Program in Nonprofit Management (CNM)

An advanced credential which provides the practicing manager with knowledge in essential areas of nonprofit management and the environment of nonprofit organizations. This program is jointly offered by the Weatherhead School of Management, the Mandel School of Applied Social Sciences, and the School of Law.

Leadership Education

Workshops and training programs of interest to nonprofit managers, leaders, volunteers, and paid staff. The Mandel Center works with nonprofit organizations to design programs to meet their special requirements. The Mandel Center also offers continuing education workshops in conjunction with its sponsoring schools.

Research

Research studies, projects and colloquia designed to expand current knowledge of nonprofit organizations, particularly their management, leadership and governance.

Distinguished Public Lecture Series

The series brings nationally recognized leaders and scholars to the local community. Four lectures each year are free and open to the public. The purpose of the series is to provide a forum for discussion and debate about the issues of most concern to nonprofit organizations. The series is supported by local nonprofit organizations and corporations through the Mandel Center's Sponsorship Program.

Conferences

Brings together scholars and professionals to discuss current research and operational and policy issues with those involved with nonprofit organizations.

Arts Management Program

A program of applied research, professional management education, scholarship, information and data base development and technical assistance designed to serve as a national resource for nonprofit arts and cultural institutions.

Publications Program

Includes Nonprofit Notes, a newsletter that spotlights Mandel Center activities, people and programs including the lecture series, research and management colloquia, research projects, students, faculty, and the local nonprofit community. A Discussion Paper Series that offers articles written by faculty, other scholars and practitioners of nonprofit management, and graduate students. A peer-refereed quarterly journal, Nonprofit Management and Leadership for managers, executives and scholars of the nonprofit sector.

Career Development and Management

The Career Development and Management office offers a number of services to enhance career exploration in the nonprofit sector. Assistance is available with resume writing, interview preparation and other search skills. Highlights include the Mentor Program, Externships and job placement assistance. Career seminars are offered throughout the year and a job listing book is updated weekly.

THE MASTER OF NONPROFIT ORGANIZATIONS (M.N.O.)

The Master of Nonprofit Organizations is a rigorous professional degree. It is designed to produce managers and leaders in human services, cultural, educational, community development, religious, and other nonprofit organizations. The curriculum recognizes the special concerns of nonprofit organizations in such areas as:

• Management of volunteers and professionals
• Resource development and fund raising
• Governance by volunteer boards of trustees and directors
• Management of multiple sources and types of funding
• A unique legal and regulatory framework
• Special values of service, community, and charity
• The entrepreneurial character of nonprofit leadership
• Special ethical and moral issues
• Measurement of performance without a profit criterion

The M.N.O. curriculum covers many of the same areas as curricula for business and governmental managers and leaders, such as financial management, human resources management, marketing management, entrepreneurship, and research and analysis methods are emphasized, but the application and focus is within a nonprofit organizational context. In addition, the M.N.O. includes special areas of analysis such as nonprofit law, ethics, and the historical and social scientific basis of the nonprofit sector.

M.N.O. Program Structure

• 45 credit hours
• 17 month full-time, 24-month accelerated, and 33-month part-time sequences
• Classes offered on evenings, weekends, and during the five-day intensive sessions to accommodate working students or allow students to seek employment while in the program
M.N.O. Curriculum (45 credit total)

Core Curriculum (39 credits)

MAND 401. Introduction to the Nonprofit Sector (3)

MAND 405. Ethics, Professionalism, and Leadership (2)

MAND 410. Quantitative Methods for Nonprofit Organizations (3)

MAND 415. Economics for Nonprofit Organizations (3)

MAND 420. Organizations and Management (3)

MAND 425. Financial Accounting and Reporting (2)

MAND 426. Financial Management (3)

MAND 430. Management of Human Resources (3)

MAND 435. Marketing Management (3)

MAND 440. Management of Information Systems and Operations (3)

MAND 450. Law of Nonprofit Organizations (3)

MAND 471. Practicum 1: Organizational Effectiveness (1)

MAND 472. Practicum 2: Governance and Management of Change (2)

MAND 473. Practicum 3: Strategic Planning (3)

MAND 490. Special Lecture (1)

MAND 491. Special Lecture (1)

Noncredit Computer Workshops (0)

Computer Workshop 1: General Introduction and Word Processing

Computer Workshop 2: Electronic Spreadsheets and Data Bases

Electives

Two open elective courses offer M.N.O. students the opportunity to gain depth in a particular technical competency or in a given professional discipline such as the fine and performing arts or social work. Approved courses may be selected from this bulletin. All prerequisites must be met.

Intensive Weeks

Two five-day intensive sessions are required of M.N.O. students. The initial intensive week takes place in late August prior to the first (fall) semester of M.N.O. study. Week I includes an orientation session, various skills workshops, and MAND 405. Intensive Week II takes place in early January prior to the second (spring) semester of M.N.O. study. It consists of MAND 425 and additional skills workshops (if necessary).

The Practica

The curriculum includes three practica. They stress experiential learning and teamwork under the supervision of faculty and in cooperation with participating nonprofit organizations in a variety of fields. This approach is designed to produce useful results for the participating organization as well as critical knowledge and experience for the student.

Concentration

Students have the option of declaring a concentration in a professional discipline such as social services, one of the fine and performing arts, or a technical field. A concentration involves choosing electives from those offered by the CWRU school or department in the given field.

In addition to selecting appropriate elective courses, concentrations require that the three practicum projects be undertaken with organizations in the appropriate field or with an appropriate technical orientation. The development of concentrations may be pursued with a variety of schools and/or academic departments at the University.

Noncredit Computer Workshops

Computer workshops arranged for intensive weeks in Fall and Spring Semesters include: General Introduction and Word Processing; Electronic Spreadsheets and Data Bases.

Computer competency is an integral part of the M.N.O. program, and several curricular areas address the critical need for managers to be facile with computers. Courses in quantitative methods, accounting, financial management, marketing, and management of information systems and operations may require computer use; students learn particular computer programs focusing on statistical analysis and data base management. The intent of the computer workshops is to introduce each student to word processing, electronic spreadsheets, and data base management with personal computers.

M.N.O. Full-Time Study

1-1/2 Year/17 Month - 4 Semester Sequence
1st Semester (Fall)
Intensive Week I (5 days, late August)
MAND 405 (2)*
Skills Workshop I (0)
MAND 401 (3)
MAND 410 (3)
MAND 415 (3)
MAND 420 (3)
Total (14)

* Register as part of fall course load.

2nd Semester (Spring)
Intensive Week II (5 days, early January)
MAND 425 (2) **
Skills Workshop II
MAND 426 (3)
MAND 430 (3)
MAND 435 (3)
MAND 471 (1)
Elective (3)
Total (15) (2 cr. Intensive, 15 cr. Regular Semester)

**Register as part of spring course load.

3rd Semester (Summer)
MAND 440 (3)
MAND 472 (2)
MAND 490 (1)
MAND 491 (1)
Total (7)
4th Semester (Fall)
MAND 473 (3)
MAND 450 (3)
Elective (3)
Total (9)

Part-Time Study

Those interested in part-time study should contact the Mandel Center for details about 24-month accelerated and 33-month regular part-time sequences.

Advanced Standing for Certificate Holders

Students who have completed the Certificate in Nonprofit Management program with a high level of overall performance, hold an undergraduate degree from an accredited institution, and demonstrate the leadership potential required of master's candidates may apply to the M.N.O. program and, if accepted, may be eligible for advanced standing, based on certificate course work completed with a grade of B or better. Entry into the M.N.O. program from the certificate program is not automatic.

DUAL DEGREE PROGRAMS

The Mandel Center currently offers dual degree programs with the Mandel School of Applied Social Sciences, the School of Law at Case Western Reserve University and the Department of Music in the School of Graduate Studies. Students must apply and be accepted for each degree program to qualify.

M.N.O./M.S.S.A.

This three year program combines the Master of Nonprofit Organizations (M.N.O.) with the Master of Science in Social Administration (M.S.S.A.). It provides career preparation for a student with interests in nonprofit management and human services.

M.N.O./M.S.S.A. students receive transfer credit of nine hours for work taken in the other program. The Weatherhead School and the Mandel School will accept the following required M.S.S.A. courses for M.N.O. credit:

• Two distributional requirements in the practice area as M.N.O. electives.
• Second year field work placement in lieu of Practicum 3 (MAND 473).

The Mandel School accepts the following required M.N.O. courses for M.S.S.A. credit:

• MAND 415 Economics for Nonprofits (3)
• MAND 435 Marketing Management (3)
• MAND 450 Law of Nonprofit Organizations (3)

Students are required to take a minimum of 36 credits of M.N.O. courses, and 45 academic credits and 15 field work credits of M.S.S.A. courses.

Students beginning their studies in the M.S.S.A. program must apply to the M.N.O. program prior to completing 17 credits of M.S.S.A. courses. Students must finish one complete year of study in both the M.N.O. and M.S.S.A. programs (in either order) before they can mix courses in their final year of study.

• Dual degree students must receive the M.N.O. and M.S.S.A. degrees simultaneously to receive the double counting of coursework described above.
• M.N.O./M.S.S.A. students continue to register at their initial school of enrollment throughout the dual program.

For more information, contact the individual program directors:

M.N.O.
Michael FitzGibbon, Director of Graduate Programs
Mandel Center for Nonprofit Organizations
Cleveland Hearing & Speech Center
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7167
(216) 368-8565
M.S.S.A.
Director of Admissions
Admissions Office
Mandel School of Applied Social Sciences
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7164
(216) 368-2280

M.N.O./J.D.

This three year program combines the Master of Nonprofit Organizations (M.N.O.) with the Doctor of Jurisprudence (J.D.). It provides preparation for students who desire to practice law within a nonprofit organizational context or serve as managers in nonprofit organizations.

The Weatherhead School and Mandel School accept 6 credits of required Law courses toward M.N.O. elective requirements, the Special Lectures (MAND 490, 491) are waived, and LAWS 234 is substituted for MAND 450. The Law School accepts 9 credits of required M.N.O. courses as Law elective requirements, and MAND 405 is substituted for LAWS 336.

Students in either program must be admitted to the other degree program to be granted dual degree status. New students can apply to both programs simultaneously. Several program study options are available.

For more detailed information, contact the individual program directors:

M.N.O.
Michael FitzGibbon, Director of Graduate Programs
Mandel Center for Nonprofit Organizations
Cleveland Hearing & Speech Center
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7167

(216) 368-8565

J.D.
Admissions Office
School of Law
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7148
(216) 368-3600

M.N.O./M.A.

This program combines the Master of Nonprofit Organizations (M.N.O.) with the Master of Arts in Music History (M.A.). It provides preparation for students who desire to blend a strong background in music and the arts with management in nonprofit organizations. The program requires two years of full-time study to earn both degrees.

The Weatherhead School and Mandel School will accept 6 credits of Music coursework toward M.N.O. electives.

Students in either program must be admitted within the first year of study to the other in order to be admitted to dual degree status. New students may apply to both programs simutaneously. Several program study sequence options are available.

For more detailed information, contact the individuals program directors.

M.N.O.
Michael FitzGibbon, Director of Graduate Programs
Mandel Center for Nonprofit Organizations
Cleveland Hearing & Speech Center
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7167
216-368-8565
M.A.
John G. Suess, Ph.D. Professor of Music
Department of Music
Case Western Reserve University
Cleveland, Ohio 44106-7105
216-368-2400

General Provisions

In addition to the considerations indicated above, the following provisions apply to all dual degree programs:

1. Students must meet the admission requirements and standards of both programs and be accepted into each program. This may be done at the time of application, or within the first year of study in the M.N.O., M.A., M.S.S.A., or J.D. programs.
2. A specified amount of transfer credit will be granted for academic course work taken in the other programs.
3. Students must adhere to the specific requirements outlined for each degree program consistent with the dual degree agreement.
4. Degrees are conferred simultaneously.
Contact the Mandel Center or the appropriate professional school for specific curriculum, sequence options, and complete information about dual degree programs.

CERTIFICATE IN NONPROFIT MANAGEMENT (CNM)

The Certificate Program in Nonprofit Management is designed for practicing managers and leaders in human service, fine and performing arts, cultural, educational, civic, religious, and other nonprofit organizations, who hold or aspire to senior level executive positions.

The program provides knowledge in critical areas of management methodology and the operational environment of the nonprofit sector. The courses address the special concerns of the nonprofit sector in such areas as:

• management of volunteers and professionals
• resource development and fund raising
• governance by volunteer boards of trustees and directors
• management of multiple sources and types of funding
• a unique legal and regulatory framework
• special values of service, community, and charity
• the entrepreneurial character of nonprofit leadership

The CNM can also be taken as a distance learning format in which a lock-step sequence of five (5) courses is taken over 12 months with two residencies surrounding Internet instruction.

CNM students must satisfactorily complete a set of five approved Mandel Center courses (13-15 credits), two of which must include MAND 401 and MAND 475.

Admission criteria include demonstrated ability to master graduate level coursework, familiarity and experience with a nonprofit organization, and potential for executive level management and leadership.

A complete application file to the CNM program includes:

• Completed application form
• Personal essay (typed) discussing interest, educational preparation, professional background, and career goals
• Official transcripts of all formal academic work
• Two letters of recommendation
• $25 application fee

The five CNM courses may be selected from the following M.N.O. menu:

Fall Semester Offerings Open to CNM Students:
MAND 401 Introduction to the Nonprofit Sector (3) (Required)
MAND 405 Ethics, Professionalism, Leadership (2) (Intensive Format)
MAND 410 Quantitative Methods (3)
MAND 415 Economics for Nonprofits (3)
MAND 420 Organizations and Management (3)
MAND 450 Law of Nonprofit Organizations (3)
Spring Semester Offerings:
MAND 425 Financial Accounting/Reporting (2) (Intensive Format)
MAND 426 Financial Management (3) (Prereq. MAND 425)
MAND 430 Human Resource Management (3)
MAND 435 Marketing Management (3)
Summer Semester Offerings:

MAND 440 Management Information Systems/Operations (3) (Required)

The practicum is a special project undertaken by the student within the context of a nonprofit organization. The project should focus on an issue, problem, or opportunity which requires analysis for resolution. It is usually arranged at the agency or organization where the student is employed. The practicum is required.

CNM students may take one or more courses per semester and usually complete the program in one year. Tuition and time for completion can vary depending on the courses selected. Classes are offered evenings, weekends, and in intensive formats to accommodate working students. Students who have completed the Certificate Program, and hold an undergraduate degree may apply for admission to the M.N.O. program. If accepted, CNM course work completed within five years of the date of application with a grade of "B" or better is applicable toward degree requirements for the Master of Nonprofit Organizations (M.N.O.) degree.

Certificates are awarded to students who satisfactorily complete all coursework and comply with Mandel Center policies pertaining to the CNM program.

Financial aid is available to qualified CNM students in the form of scholarships and matching grants. Contact the Mandel Center for details.

Degree/Certificate Program

The Mandel Center currently offers degree/certificate programs (M.S.S.A./CNM and M.B.A./CNM) with the Mandel School of Applied Social Sciences and the Weatherhead School of Management. Students must apply and be accepted for each program independently to qualify.

FACILITIES AND SERVICES

The Mandel Center for Nonprofit Organizations, Office of Educational Programs, is located in the Hearing and Speech Building. Mandel Center classes are generally scheduled at the Weatherhead School of Management, Mandel School of Applied Social Sciences, and School of Law (Gund Hall). However, other campus facilities are also utilized.

Mandel Center students are entitled to full use of University facilities and services, including libraries, computer labs, career planning, and housing services. See the appropriate sections of this bulletin for details.

Admission

MASTER OF NONPROFIT ORGANIZATIONS

Requirements

Applicants with academic records from accredited institutions of higher education who submit a complete application, will be considered for admission to the program. No previous academic work in business, management, or nonprofit studies is required.

Admission criteria include:

• Completion of a baccalaureate degree
• Evidence of potential for leadership and executive level management of nonprofit organizations
• Experience and/or familiarity with nonprofit organizations
• Submission of official scores from the Graduate Management Admission Test (GMAT)

Please note that a candidate must be registered to take the GMAT five weeks before it is given. Detailed information about GMAT dates, registration, and score reporting is available by writing directly to:

Graduate Management Admission Test
Educational Testing Service
Box 966
Princeton, New Jersey 08540

Foreign Applicants

Foreign applicants whose previous college work was completed in non-English speaking countries are required to submit an official Test of English as a Foreign Language (TOEFL) and score 550 or better. For details, see "Students from Other Countries" in the front section of this Bulletin.

Application Procedure

Applications for the M.N.O. program are available from the Mandel Center for Nonprofit Organizations, Case Western Reserve University, Hearing and Speech Building, 10900 Euclid Avenue, Cleveland, Ohio 44106-7167. Applicants should arrange to have the following items on file at the Mandel Center for admission consideration:

• Completed application
• Nonrefundable $25 application fee, made payable to the Mandel Center for Nonprofit Organizations
• Official transcript of all academic work
• Official GMAT Test Scores
• Two letters of recommendation or evaluation forms
• Personal essay as outlined in application materials

The deadline for applications to the M.N.O. program is June 30 for admission the following fall. Early admission and scholarship decisions are made in March and April. Those requesting scholarship funding are encouraged to apply early.

Applications for admission and financial assistance received after April 1 will be reviewed and considered monthly on the basis of space and fund availability.

Students accepted for admission begin the M.N.O. program with a five-day Intensive Week in August, one week prior to the start of the fall semester.

January admissions to the program are not permitted. An M.N.O. applicant may, however, apply for admission as a non-degree student through the Weatherhead School of Management and if admitted be eligible to take up to two courses (6 credits) in the M.N.O. curriculum, on a space-available basis. Contact the Director of Admissions, Weatherhead School of Management, for further information concerning the non-degree process. If a student applies and is accepted into the M.N.O. program, and has previously completed M.N.O. courses in a satisfactory manner, such courses may be credited toward the M.N.O. program requirements.

Advance Tuition Deposit

Students who are accepted for admission to the M.N.O. program must make a non-refundable tuition deposit of $150 at the time of acceptance to reserve a place in the entering class.

Waiver Policy

A total of six credit hours are eligible for waiver, subject to the following requirements:

Courses to be waived must have been taken from an accredited institution within five years of the date of application to the M.N.O degree program. A grade of at least a "B" must have been earned. Written approval of the waived course must be made by a Mandel Center faculty member. Courses will not be waived based upon work experience. The final decision to waive a course rests with the instructor of the course in question. A student must register for and complete at least 39 credits toward the M.N.O. degree in residence at CWRU in addition to courses waived. A waived course will reduce degree requirements.

Transfer Credit

See waiver policy above.

Substitution

See waiver policy above.

CERTIFICATE PROGRAM

Application forms for the Certificate in Nonprofit Management Program are available from the Mandel Center. Criteria for admission include:

• Experience working with a nonprofit organization in a paid staff position, or in a responsible and substantial volunteer capacity.
• A record of academic achievement and the ability to do advanced academic work.
• A personal essay of no more than two typewritten pages in length discussing the items on the application sheet.
• Two letters of reference. One should be from someone qualified to comment on the applicant's nonprofit sector experience and career potential in nonprofit management.
• Transcripts of all college or academic work.
• A non-refundable application fee of $25, made payable to the Mandel Center for Nonprofit Organizations.

Application Procedures

Applicants to the Certificate Program should submit the items listed above to:

Michael FitzGibbon, Director of Graduate Programs
Mandel Center for Nonprofit Organizations
Cleveland Hearing & Speech Center
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7167

Only completed applications will be processed.

Financial Information

TUITION

1997-1998 tuition charges for the M.N.O. degree and CNM program are $767 per credit or $9,200 per semester for full-time M.N.O. students taking 12 or more credits. The cost for the CNM program depends upon the number of credit hours taken. Tuition covers instructional costs and computer usage. Books and living expenses are separate student expenses. Tuition is due and payable according to CWRU tuition payment policy for each semester in which course work is undertaken.

FINANCIAL AID

Employer Challenge Grant

The Mandel Center will match tuition assistance provided by your employer, up to one-third of the total M.N.O. tuition.

Applications for scholarship financial aid or assistance are available from the Mandel Center. Additional information about federal or other assistance may be obtained by contacting:

Financial Aid Manager
Weatherhead School of Management
310 Enterprise Hall
Case Western Reserve University
10900 Euclid Avenue
Cleveland, Ohio 44106-7235
216-368-4809

Please Note: Initial scholarship and financial aid decisions are made in March and April for the following fall, so early application to the M.N.O. program is encouraged. Requests for financial assistance received after April 1 will be reviewed and considered monthly based on availability of funds.

Academic Regulations

REGISTRATION

Registration for the M.N.O. and CNM programs is through the Weatherhead School of Management. All schedules must be approved by the Director of Graduate Programs prior to registration.

Refer to the Weatherhead School section of this Bulletin for information about course changes and withdrawals. For additional information about registration, contact the Weatherhead School of Management Registrar.

COURSE LOADS

Full-time graduate students normally register for no more than 15 or less than 9 credits per semester, and student enrollment is usually consistent with one of several recommended courses of full- or part-time study. Full-time M.N.O. students may be approved to register for more than 15 credits in semesters where an intensive course is taken prior to the regular term of study.

NON-DEGREE STUDENTS

A maximum of two courses (6 credits) from the M.N.O. curriculum may be taken (subject to space available) by students admitted to non-degree status through the Weatherhead School of Management, providing that course prerequisites requirements are met. Contact the Director of Admissions at the Weatherhead School for further information. (Note: Non-degree students are not eligible for any financial aid.)

RETENTION AND GRADUATION REQUIREMENTS

M.N.O. Program

The retention requirements for continuous study in the M.N.O. program are:

• Minimum GPA after 15 credit hours of study: 2.5
• Minimum GPA after 23 credit hours of study: 2.7
• Minimum GPA after 30 credit hours of study: 3.0
• Minimum GPA for graduation: 3.0

A student will be placed on academic probation after any semester in which the minimum GPA is not attained. A student who has not attained the minimum GPA in a particular semester will be allowed one additional semester to attain the minimum GPA in order to continue in the M.N.O. program.

A candidate for the M.N.O. degree must file an application to graduate not later than two months before the commencement at which the degree is expected. The filing of this application is the responsibility of the M.N.O. candidate. Contact the Registrar of the Weatherhead School of Management for complete information. Eligibility of the candidate to graduate at the time requested will be verified upon receipt of the application.

TIME LIMITATION

All requirements for the M.N.O. degree must be completed within five years from the day of the student's initial registration.

CERTIFICATE PROGRAM

Satisfactory completion of an approved set of five courses (13-15 credits) and practicum, along with payment of all tuition and fees are required for graduation. Participants who complete all requirements will be awarded the Mandel Center Certificate in Nonprofit Management.

TRANSCRIPTS

Official transcripts for course work completed may be obtained from the University Registrar's Office, 230 Pardee Hall.

Mandel Center (MAND)

GRADUATE COURSES

MAND 401. Introduction to Nonprofit Sector (3)
An examination of the social history of nonprofit organizations in the United States, to develop an historical perspective and a sense of magnitude, scope, and functions of the nonprofit sector and its relationships with business and government. This course will explore the theoretical bases upon which social scientists have sought to understand the role of the nonprofit sector in our economy and in our political and social systems, and will explore the issues that will shape the future of the sector. Eligible for M.B.A. credit. (Also listed as HSTY 404).

MAND 405. Ethics, Professionalism. And Leadership (2)
This course will examine ethical questions and value dilemmas encountered by managers and leaders in various field of nonprofit activity. The meaning of professionalism and its application to management and managing professional work forces will be considered, as well the varieties and roles of leadership in the nonprofit sector. The course will combine the study of ethical principles and value analysis derived from law, philosophy, the arts and humanities, with the examination of case studies in dilemmas in contemporary nonprofit organizations. (Intensive format offered prior to and/or within regular term.) Eligible for M.B.A. credit. EXLIST: SASS 585.

MAND 410. Quantitative Methods for Nonprofit Organizations (3)
This course is designed to give students basic understanding and working knowledge of data analysis, statistical concepts, use of computers, research designs for program planning and evaluation, and quantitative techniques for problem solving. The intent is to ensure that executives and leaders are able to effectively utilize and interpret statistical data, technical reports, research findings, and evaluation studies, and employ basic quantitative methods in their own analysis of problems and policies.

MAND 415. Economics for Nonprofit Organizations (3)
This course will provide the student with an understanding of basic principles of micro-economic analysis, such as opportunity costs, analysis at a margin, elasticity, externalities, and public goods, with which to analyze policies, programs and operations. Theories of why nonprofit organizations exist and how they behave sill be studied. The course will also put the nonprofit sector into perspective within the framework of the overall economy, including the impact of the business cycle, inflation, and unemployment on the work of nonprofit organizations.

MAND 420. Organizations and Management (3)
This course will focus on theories of organizations and general concepts and principles of management, governance, and leadership. Organizational design, behavior, performance, and effect effectiveness will be studied, and the special character and management problems of nonprofit organizations will be highlighted and analyzed.

MAND 425. Financial Accounting and Reporting (2)
A working knowledge of accounting principles and practices as they pertain particularly to nonprofit organizations is stressed in this course. Topics include basic concepts of accounting, generations and use of accounting information, understanding and use of standard accounting reports, and the nuances of fund accounting and other subjects especially germane to nonprofit organizations. (Intensive format offered prior to and/or within regular term.)

MAND 426. Financial Management (3)
This course focuses on techniques and principles of financial management including budgeting, finance and investment decision making. Topics include budget formulation, analysis and planning, present value analysis, cost-effectiveness, cash flow analysis, portfolio management, and venture planning. Special emphasis will be given to the unique problems of nonprofit in capital formation, generating earned income, managing endowments, gifts and grants, and tax planning.

MAND 430. Human Resource Management (3)
Theories and principles of managing people in organizations are addressed in this course, including motivation theory and human resource development strategies. Particular attention is devoted to issues critical to nonprofit organizations, such as the management of volunteers, management of professionals, working with trustees, and staff/board relationships. EXLIST: SASS 582.

MAND 435. Marketing Management (3)
An overview of marketing concepts, techniques, and promotional strategies as they pertain to nonprofit organizations. Topics covered include marketing, public relations, publicity, communications, market research and situation analysis, fund raising and resource development strategies, and entrepreneurship. Special consideration will be given to managerial strategies required to sustain and enhance the resource base of nonprofit organizations.

MAND 440. Management Information Systems-operations (3)
An examination of how the management of organizations in contemporary society can be understood as the managing of systems and operations that require the processing and analysis of information. Basic concepts and models of systems analysis, management information and decision systems, and operations management will be explained and applied to the analysis and control of organizational processes and the relationship of the organization to its environment. Computer-based models may be used to analyze problems, policies, and practices of organizations in a variety of nonprofit industries.

MAND 450. Law of Nonprofit Organizations (3)
This course provides the student with a basic grounding in the laws and regulations governing nonprofit organizations. Content will include the procedures for incorporating, reporting, and maintaining tax-exempt status as a nonprofit organization, a familiarity with legal principles and research methods, and an overview of the legal, regulatory, and policy issues facing contemporary nonprofit organizations. Eligible for M.B.A. credit.

MAND 467. Community Organization and Development Strategies (3)
EXLIST: SSWM 567.

MAND 471. Practicum I: Organizational Effectiveness (1)
Students will analyze an organization's history, financial condition, management policies and practices, or information and communications processes, and produce a written report for presentation to faculty, peers, and managers of the organization under study. EXLIST: SSWM 569.

MAND 472. Practicum 2: Organizational Analysis and Development (2)
Students will investigate a problem related to governance and organization change in a selected nonprofit organization. Students will design and implement a process to define the problem, identify alternative courses of action, select an appropriate course of action, and implement the decision. Alternatively, a thorough historical "post mortem" that facilitates organizational learning an improves the organization's ability to handle similar problems in the future may be conducted. Prereq: MAND 471

MAND 473. Practicum 3: Strategic Planning (3)
Teams of students will design a strategic plan for a nonprofit organization as a whole or for a particular program or unit of a nonprofit organization. Internal strengths and weaknesses as well as opportunities and constraints in the external environment will be considered. The team will present a strategic plan that will help set direction and chart a path to achieve organizational objectives. The practicum experience is coupled with a unit of classroom instruction in the principles and methods of strategic planning and management.

MAND 475. Practicum for Certificate (3)
This course is the capstone course for all students in the Certificate in Nonprofit Management Program. The practicum is a special project conducted in a nonprofit organization. It may be arranged within the organization in which the student is employed or in another organization which agrees to work with the student on a project of mutual interest. It is anticipated that most practica will be arranged within agencies in which students currently work. The practicum experience affords each student an opportunity to go through a process that will generate a solution(s) to a critical problem or issue for the organization.

MAND 481. Attracting Government, Foundation and Corporate Support (3)
This elective course will feature—for each of these important funding sources—the trends, types of support available, sources of information, processes for accessing, criteria for decision-making, and the politics of grant, contract, in-kind, or other types of support (including cause-related marketing). Preparation of winning proposals will constitute a special focus. Nonprofit organizations' accountability, stewardship and recognition responsibilities will be explored. (Also listed as SSWM 541). EXLIST: SSWM 541.

MAND 482. Annual Membership and Federated Campaigns (3)
This elective course will give in-depth examination of the planning, implementation and evaluation of annual funds, federated campaigns and membership campaigns, all of which are used to seek funds for operating expenses. Emphasis will be given to translating organizational needs into donor needs. Key concepts and methods of traditional fund raising techniques will be reviewed, including directed mail, phonathons, special events, membership activities etc. Additional foci will include donor information management and cultivation of donor loyalty. (Also listed as SSWM 542.).

MAND 483. Major Gifts, Capital and Planned Giving Campaigns (3)
This elective course will provide an in-depth examination of the planning, implementation and evaluation of major gift fund-raising, from which flow exploration of capital campaigns and planned giving approaches and techniques. Prospect identification, rating, cultivation, solicitation and recognition will be featured. Special attention will be given to developing case statements, face-to-face solicitation techniques, ethical issues, selection and use of consultants and donor stewardship. (Also listed as SSWM 543)..

MAND 485. Volunteer Management (3)
This course is designed to provide students with theory and practical information required to integrate, establish and support successful volunteer systems within organizations. Intensive format offered prior to and/or within regular term. (Also listed as SSWM 533).

MAND 486. Introduction to Arts Management (3)
This course addresses major issues affecting the leadership and management of arts organizations, the values and assumptions which have influenced arts organizations in the past, and current trends in society which may call those assumption s into question. Emphasis is given to issues of cultural sensitivity for leaders, managers and audiences as well as broadening the perspectives of future leaders so they may productively and creatively manage their institutions and careers.

MAND 489. Trusteeship: Governance of Nonprofit Organizations (3)
This elective course deals with the definition, history and concept of trusteeship, the areas of responsibilities of boards of trustees, the authority of boards and the limits on its exercise, the organization of boards and their committees, and the board's relationships with the executive director, the staff and the organization's constituencies.

MAND 490. Special Lecture I (1)
One of two courses which allow the student to write a term paper under the supervision of his/her advisor on a mutually acceptable topic related to the student's interests and career area, and inspired by or related to a current external (an on-classroom) event. Mandel Center research colloquia or distinguished lectures may be appropriate events, depending on the student's interest of the topic. It is recommended that students seek out appropriate lectures and other presentations early in the semester (or prior to the semester in which they register) to allow sufficient time to meet with advisors and to determine the parameters of the project.

MAND 491. Special Lecture II (1)
The second of two courses. Students will design and implement a process to define the problem, identify alternative courses of action, select an appropriate course of action, and implement the decision. alternatively, a thorough historical "post mortem" that facilitates organizational learning an improves the organization's ability to handle similar problems in the future may be conducted.

MAND 495. Directed Study (3)
An elective which provides the opportunity for an individualized, structured course of study in an area of special interest to the student, and arranged by mutual agreement between the student and an appropriate faculty member.

MAND 501. Special Problems and Topics (1-36)
Course is intended to be both informative and provocative in its focus on the distinctive and critical issues facing nonprofit administrators.


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